Frequently Asked Questions
Where is Wye West Storage located?
Wye West Storage is located at 7099 Two Smokes Way, Missoula, MT 59808.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver's license, passport, or state ID.
What are the access hours?
With us, you'll always have access to your unit 24/7.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
General Storage Questions
What types of storage units do you offer?
We offer local self-storage units in a range of sizes, from small to large, ideal for residential and business storage. All units are clean, secure, and easily accessible.
How do I know what size storage unit I need?
Still unsure? Give us a call, and we'll help you choose the right size.Here's a quick guide:Small Units (5x5 to 5x10): Great for boxes, seasonal items, or small furniture.
Medium Units (10x10 to 10x15): Ideal for apartment contents or office equipment.
Large Units (10x20 and up): Perfect for storing the contents of a home, large equipment, or business inventory.
Is Wye West Storage a self-service facility?
Yes! We offer convenient self-storage options, allowing you to access and manage your unit on your schedule.
Security & Access
Are the storage units secure?
Yes. Our facility is equipped with security features such as gated access, surveillance cameras, and individually locked units to give you peace of mind.
When can I access my storage unit?
Most units are accessible 7 days a week during extended hours. Contact us directly for specific access times.
Renting & Moving In
How do I rent a unit?
You can rent online or by phone. Our process is quick, simple, and hassle-free.
Is there a minimum rental period?
We offer flexible month-to-month rentals, so you can store for as little or as long as you need.
What do I need to bring when renting a unit?
A valid photo ID and a payment method. We'll walk you through the rental agreement and get you set up right away.
Do you offer any move-in assistance?
No, We currently do not offer any move in assistance.
How much Notice Needs to be given before I move out?
All Contracts are month to month. However, we do request a 5-day notice before you move out.
Payments & Policies
What payment options do you accept?
We accept major credit/debit cards and offer easy online payment options, including autopay.
Are there any hidden fees?
No hidden fees. All pricing and fees are clearly explained up front during the rental process.
Can I change unit sizes later?
Yes, based on availability. If your storage needs change, we'll help you switch to a unit that fits better.
Check Out What Our Customers Are Saying
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Chuck Eskro on 06/04/2025
As a local Business owner needing space and convenience my experience has been great! I will continue to utilize there facilities“
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Anthony Davenport on 03/25/2025
Best storage units i have rented from around missoula, and the 💯 best part is you have 24/7 access. Don't ever get rid of that!“
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StedmansOffroadRaceing on 02/16/2025
Awesome place to rent from. I've had my unit since they've opened. The fence, security camera and coded gate have been great.